Category Archives: Product Feature & Updates

Email templates and bulk email launch

Ever send email? We’ve got templates for you.

By | News & Announcements, Product Feature & Updates | One Comment

We’re willing to bet you and your team find yourselves sending the same email over and over again when communicating with leads and customers. Typing those one-off emails to answer frequent questions, greet new customers, or promote your service again and again can become tedious and time-consuming.

Great news! Now you can send emails right inside ProsperWorks using templates and in bulk. This gives you a quick and simple way to keep in touch with individuals and groups of people without using your keyboard! Read More

ProsperWorks Hack Week brings you 18 new features

ProsperWorks Hack Week Brings You 18 New Features

By | News & Announcements, Product Feature & Updates | 10 Comments

The ProsperWorks team recently came together to work on a Hackathon. We formed cross-functional teams comprised of Sales, CS, Design, Engineering and Product in order to leverage each individual’s area of expertise. Using feedback from our users as well as passion project ideas from our team, we set off to build new features that would help improve your overall CRM experience.

The result? 18 new features. Could we have focused on building flashy, cool new features? Absolutely. But at the end of the day, we want to focus on the small things that matter most to you – the ones that will make you even happier with your CRM.

What exactly are these features, you ask? Keep reading and we’ll take you on a tour. Read More

Why you need a mobile CRM

Why a mobile CRM is critical to your business

By | Product Feature & Updates | No Comments

We all know how indispensable CRM strategies are in today’s business world. From improved customer retention rates to reduced marketing expenditures, the benefits are never-ending.

With the rise of mobile technology and telecommuting, mobile CRM is perfect for those on-the-go, since it provides vital access to sophisticated, customized information on the field. According to the U.S. Bureau of Labor Statistics, 24% of employees did some or all of their work from home in 2015 – this figure is up more than 20% since 2003. The BLS went on to predict that more than 105 million Americans will telecommute by 2020.

The great news from all these stats is ProsperWorks offers both an Android and an iOS app. Visit the iTunes or Android store to download our app, but if you’re still on the fence about this approach, here are four reasons why utilizing mobile CRM is critical. Read More

Love at First Dial

By | News & Announcements, Product Feature & Updates | 2 Comments

The wait is over – our RingCentral integration is finally here!

As a sales leader, we know you’re always looking for ways to increase team productivity. As a part of a fast moving team, you need your most vital day-to-day tools to all be in one, easy to access spot. Toggling between your CRM and VoIP system wastes precious moments you could be selling…and those minutes add up!

If you have an active RingCentral Office account, you can now make and receive phone calls directly in the ProsperWorks app. With click-to-dial functionality you will save time on mis-dialing, improve data quality, and increase the accuracy of your team activity reports. And best of all? Each call (and corresponding notes) can be quick-logged in ProsperWorks!

How else can you benefit?

Read More